Frequently Asked Questions

Your questions answered

General FAQs

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Employer FAQs

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What is employer engagement in Apprenticeships?

Employer engagement means working in partnership with a training provider to plan, deliver, and review Apprenticeship training so it supports both the learner and the organisation.

What is off-the-job training?

Off-the-job training refers to learning that takes place during working hours but outside of normal day-to-day duties. It helps learners develop new skills and knowledge that support their role.

How often will we receive updates on learner progress?

Employers receive regular updates during Teaching and Learning Reviews and through quarterly conversations with their dedicated Account Manager.

How can managers support Apprentices in the workplace?

Managers play an important role by supporting off-the-job training activities, reviewing learner progress, and encouraging learners to apply their new skills in the workplace.

Can existing staff complete an Apprenticeship?

Yes. Apprenticeships can be used to upskill existing employees as well as train new staff.

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Learner FAQs

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Levy Funding FAQs

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Can I use Levy funds for existing employees?

Yes, training can be funded for both new hires and existing staff, as long as it meets Apprenticeship requirements.

How does the 10% government top-up work?

For every £1 you deposit into your Levy account, the government adds 10p to fund Apprenticeship training.

Can we transfer all our unused Levy funds?

Yes, you can transfer up to 25% of your previous year’s Levy contribution. Transfers must fund new Apprenticeship starts with other employers.

Do we know which organisations will benefit?

Yes, you choose which businesses or sectors you want to support. Transfers are transparent but optional; you retain full control.

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SME Funding FAQs

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Can existing staff be funded?

Yes. Apprenticeship funding applies to both new and current employees.

Do we need to pay upfront?

Only your 5% co-investment (unless fully funded due to age or incentives). Our team will help you understand payment options.

How do incentives work for younger Apprentices?

Incentives are paid directly to your business after set milestones (e.g., 12 weeks, 12 months).

What if we’re not eligible for funding?

Some learners may need to privately fund their Apprenticeship. Payment plans are flexible and tailored to your needs.

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